HANDLING CONFLICT

Effective leaders cannot hide away from conflict in the workplace and will often be judged by their ability to achieve the best resolutions for all parties concerned. This short course examines how best to handle and resolve conflict at work.

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Conflict is a normal and natural part of our workplaces as it can be helpful in identifying issues and making necessary changes within the work environment. However, it can also result in unwanted behaviours such as physical or emotional withdrawal, resignation from jobs, dissolution of personal relations, aggression, and even violence.

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This short course contains advice on how best to create a positive working environment and minimise conflict. It will give an insight into effective conflict resolution techniques.

 

Are there actually benefits to some workplace conflicts? How can an effective HR function best be deployed? Find out more on this short course.