ILM LEVEL 5 LEADERSHIP AND MANAGEMENT

Provides a thorough grounding in diversity and equality legislation and examples of good practice Develops confidence in dealing with cases of harassment, bullying or victimisation in own team Enables assessment of current equality and diversity policies and practices Results in an action plan for diversity within own area of responsibility

ILM Award certification upon successful completion One assignment remark included ILM studying membership for the duration An ILM digital credential on achievement of the qualification Online platform with resources

Develop managers’ awareness and understanding of legislation, internal policies and good practice Generate ideas for improving and promoting equality and diversity in your organisation Support managers in developing the skills and knowledge to identify, manage and resolve instances of bullying, harassment and discrimination

To assess, transform and progress the leadership shadow cast by the executive team To provide an opportunity for executive team members to step outside their roles, environment, relationships, and perspectives and look at the team they work with and how they contribute to its current performance To surpass expectations, over-achieve against goals and targets and ultimately be recognised as “a brilliant management executive team” To create an environment where it is the “issue” and not the person being scrutinised and where all participants can contribute freely and where no one is on the spot To connect people to the direction (of the team and ultimately of the organisation) and be open to the changing requirements of the team To deliver a team action plan where engagement and commitment is evident both at a collective and individual level To provide an infrastructure that enables behavioural change to be supported over an agreed period of time To provide a coaching approach to raise individual and collective awareness and to move out of comfort zones To develop psychological safety within the team to unlock ‘sticky’ issues and drive accountability To see the person behind each role – their values, motivators, drivers, strengths, and beliefs

Implement coaching to improve leadership performance throughout the organisation Equip internal coaches with the skills, knowledge, tools, and techniques they require to effectively communicate with their teams Embed a coaching culture in the organisation by developing highly effective coaches Use coaching skills to have more engaging conversations in the workplace through open questioning and active listening

Understanding the fundamentals and benefits of coaching, what it takes to be an effective coach and how coaching skills work Learning the recognised GROW coaching model, and the tools and techniques to support it Putting new coaching skills into practice and carrying out supervised coaching sessions Use coaching skills to have more engaging conversations with their teams through open questioning and active listening to improve performance

OUR APPROACH At Xenonex, we understand the power of Leadership Coaching right across an organisation at all levels, whether it is 1 to 1, Team, or a 'Just-in-Time' bank of hours. The Xenonex approach is challenging yet supportive, and we ensure that there is the best possible chemistry between coach and coachees. It is not our job to tell you what to do, as you have the greatest understanding of who you are and the challenges that you or your team face daily. The purpose of an executive coach is to be a confidant and to hold you accountable for your own actions. Their role is also to actively listen, challenge with empathy (but without judgement) and encourage you to surface your own insights, make choices and develop solutions. OUR EXECUTIVE COACHES Our 25 certified executive coaches have worked with directors, executives and senior leaders within some of the largest organisations across the globe. These include Vodafone, Deloitte, NHS, Sky Betting & Gaming, Lloyds Bank, KPMG, Hallmark Cards, BUPA, ASDA, Xerox, Britvic, and the wider public sector to name a few. We have coached thousands of executives over the years, and have data, expertise, and deep experience to draw from. You will find that this experience is an invaluable part of the process; to help you explore how often challenges are not unique, and that there are tried and tested approaches that can enhance performance. OUR ETHICS Our executive coaching programmes adhere to the Global Code of Ethical and Professional Good Practice in Executive Coaching.

A typical 1 to 1 leadership coaching session can range from £400 for a middle leader delivered live online up to £1000 for a senior executive delivered face to face. Final fees will depend on the following factors: Level of seniority Face to face or live online Number of psychometric tools required or 360 Individual or large group coaching assignments Number of sessions required (scheduled or 'Just-In-Time' bank of hours) Location and whether travel expenses are incurred All programmes include: A scoping and chemistry meeting An agreed number of coaching sessions Coaching contract with identified goals Two-way or three-way contracting with the latter including a sponsor Reflective journal Impact statements Evaluation and progress review

Leadership coaching can be the key to unlocking clearer direction and communication from individuals and teams at all levels Improves talent attraction and retention at all levels According to a Human Capital Institute study, 51% of companies with a strong coaching culture report higher revenue than their industry peer group An International Society for Performance Improvement study stated coaching has a 221% return-on-investment (ROI). Another study from ICF Global Coaching suggested the median ROI from coaching is as much as seven times the investment

Creates a sense of belonging, engagement, and productivity across teams that in turn fosters an environment of inclusion, diversity of thought, and creativity Provides inspiration and develops a network of colleagues who face similar challenges, with the skills to get to the heart of issues quickly in a safe environment Builds a more agile organisation by helping colleagues from underrepresented groups build confidence, solve their own challenges, and plan for the future

Enables colleagues at all levels from underrepresented groups to tell their own story using storytelling techniques to develop their own sense of belonging and be an effective role model for others in the workplace Provides the essential skills of being a coach in order to inspire others in a similar position - questioning, active listening, and support and challenge Allows leaders and managers to experience being coached to explore their strengths, values, and identity, which builds their confidence to thrive and evolve (includes self-limiting beliefs)

Develop strategies, skills, and behaviours to become an effective leader and manager Increased self-awareness to understand their impact on others and how to adapt strategies, styles, and approaches accordingly Learn key skills including effective communication, managing performance, and crucial conversations Ability to motivate and encourage peers and team members Digital accreditation on completion

A more effective leadership team throughout the workplace with the ability to motivate and encourage peers and their teams A leadership team with the ability to communicate effectively, manage performance within their teams, and have crucial conversations Increased self-awareness among leaders to understand their impact on others and how they can adapt strategies, styles, and approaches to influence their teams

Develop strategies, skills, and behaviours to become an effective internal coach Ongoing professional development including coaching skills and a management toolkit Ability to encourage more open, honest, challenging, and productive discussions with teams  Increased self-awareness and motivation

    Drives the development and embedding of a coaching culture     Supports ongoing professional development     Encourages more open, honest, challenging, and productive discussions throughout the workplace     Raises self-awareness for the leaders undertaking the coaching and improves motivation

Improve leaders' ability to craft, own, and communicate a vision to their teams to engage and inspire Equip leaders with the tools to have more engaging and productive conversations Improve empowerment, self-motivation, and an ownership mentality in leaders Create an ongoing learning environment within the workplace

Improved ability to craft, own, and communicate a vision to teams Tools to help have more engaging, inspiring, and productive conversations with teams Increased confidence to be autonomous and have an ownership mentality

Learn about their own coaching style and how it can be improved Develop the knowledge and skills to use coaching skills in everyday conversations Get better results from their teams through increased engagement Become proficient in developing a coaching culture and effective goal setting Develop a clear path to progress using the unique Xenonex workbook

Supports the development of a coaching culture at work Increased accountability and responsibility across leadership staff Clearer goals and an emphasis on delivering outcomes Contributes to a more empowered and engaged workforce The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Better able to deal with setbacks, challenges and difficulties as a result of developing personal resilience Increased self-awareness around the key components to developing personal resilience Develop a number of strategies to manage themselves more effectively, help to retain well-being and operate at optimum performance even in difficult times Know how to develop resilience in others

Leaders who lead their teams in a way that supports them to be resilient for the benefit of the whole organisation Leaders who understand the components of a resilient team and who can positively influence the team to be more resilient Enable the organisation to deal more effectively with challenges and difficulties as and when they may occur Enhance corporate social responsibility policy

Enabling proactive wellbeing conversations to aid employee wellbeing Practical tools and techniques to help managers have different types of wellbeing conversations Enable staff to talk about wellbeing regularly. This will make them feel more supported and positively impact their psychological engagement Enhance the corporate social responsibility policy

An opportunity to check in with their own wellbeing Develop and reinforce their conversational skills Develop new strategies and skills around wellbeing conversations in an empathetic and contextualised situation

Encourage strategic thinking in middle leaders to foster business improvement Engage middle leaders to develop a growth mindset with engaging training and development Provide middle leaders with clear, measurable benefits for career-minded professionals Equip middle leaders to motivate and inspire their teams and to further drive self-awareness, feedback cultures and overall performance improvement

Use core management techniques to drive better results Develop the ability to lead, motivate and inspire The ability to provide strategic leadership as well as day-to-day management Benchmark leadership and managerial skills Raise their profile in the organisation

ILM registration and certification fee ILM studying membership during qualification Individual support via phone, email or Zoom Feedback on assignments within 6 weeks Includes one assignment remark ILM certificate upon successful completion A digital credential on achievement

An interactive or downloadable workbook per unit – designed to apply the learning to the workplace context ILM registration and certification fee Individual support via phone, email or Zoom Feedback on assignments within 6 weeks of submission The course fee includes one additional re-mark (per unit) ILM certification upon successful completion ILM studying membership for the lifetime of the qualification

Gain a range of key management skills to put into practice in the workplace Build leadership capabilities to motivate and engage teams, and manage relationships confidently Develop leadership and management skills using knowledge, values, and motivations Receive an ILM accredited qualification highly valued by employers

Develop effective and confident first-line leaders and managers Experience better relationships and communication in teams Proven skills as managers need to demonstrate how they will transfer new skills to the organisation to get these qualifications Provide managers with the tools to develop their own skills and abilities

Create a culture of problem solving and decision making Reduce costs by having problems solved earlier Empower leaders in your organisation to tackle problems and make their own decisions The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Learn tools and techniques to help with problem solving Learn how to apply a rational decision-making process Become more self-sufficient at work, and develop a team of problem solvers Utilise the different skills across the team to best solve work-related issues

Supporting staff with a tried and tested development programme Increased motivation within teams by addressing development needs Better reporting on performance management Resolving workplace problems at the source rather than being elevated unnecessarily Closer customer relationships More efficient and accountable teams through improved delegation Fewer conflicts in the workplace

Comprehensive learning across fundamental topics to be a successful leader Learn how to become a better and more confident leader and manager Develops leaders to be an effective coach for their team Become a more insightful leader, able to give clear guidance Gain a greater understanding of the development needs of the team to maximise their potential Learn to reduce workplace conflict and have a more motivated team Become more effective at supporting customers

Delegates gain a vision of the leaders that they want to be through developing greater self-awareness and emotional intelligence Awareness of key strengths and how to use them to benefit themselves and those around them Learn to manage emotions in order to positively impact themselves and those around them Use coaching to lead teams, build stronger relationships and overcome challenges Influence others more effectively to achieve organisational goals

Leaders who are consistent role models displaying positive behaviours Leaders who focus on the development of others to improve problem solving and overcome challenges throughout the organisation Develops a culture that uses coaching techniques to accurately assess situations and make better collective decisions Leaders that collaborate effectively and encourage diverse thinking to develop an agile leadership team

Leaders have a greater level of emotional intelligence and the ability to work more effectively with others Deliver greater results within teams Manage performance effectively using different leadership styles Use coaching to achieve goals, develop others and overcome challenges Develop resilient middle leaders who can lead others in a constantly changing world Encourage effective collaboration and diverse thinking to develop an agile leadership team

Greater levels of self-awareness Understanding how to work with others more effectively Learn to manage emotions to positively impact those around them Manage time more effectively to focus on key priorities Develop a more flexible leadership style Use coaching to get the best out of others Have greater resilience to thrive in a changing world

Access to an online user portal of learning materials Individual support via phone, email or Zoom ILM registration and certification fee ILM studying membership during qualifications One remark per assignment 25% discount on EMCC membership on achievement of the qualification

The ILM 5 Certificate or Diploma in Effective Coaching and Mentoring will enable the organisation to: Implement coaching in real-life working environments within the organisation Ensure individuals develop as effective coaches and mentors, and are equipped with the skills, knowledge, and understanding required Develop a coaching and mentoring culture so that individuals can improve their performance and organisational productivity Empower the workforce to think for themselves through embedding coaching approaches

The Certificate has a 14-month duration and includes 6 live online or onsite workshops. The Diploma has a 26-month duration and includes 7 live online or onsite workshops.

The ILM 5 Certificate or Diploma in Effective Coaching and Mentoring will enable delegates to: Be able to assess their own skills, knowledge and behaviours as a coach and mentor Know how to manage the coaching or mentoring process within an organisational context Deepen understanding of how the organisational context can affect coaching or mentoring Plan, deliver and review coaching and mentoring activity Plan future development in coaching or mentoring

Learn the best ways to give effective feedback Reflect on their own organisation, own practice, and that of the team Become more motivated at work themselves, and inspire those around them Understand how to develop a performance management system in the workplace

Better performing individuals and teams Clearer and more dependable reporting Proven skills that managers can demonstrate by successfully deploying a performance management system within the organisation The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Taking charge of a better-performing team Feeling in control in advance of any potential conflicts Build confidence at work due to an understanding of how to resolve conflict Gain an insight into the power of an effective HR and policy system

Less conflict at work and more effective first-line managers A more harmonious and efficient workplace Contributes to a more open and honest workplace culture The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Fewer complaints and ultimately greater revenue A customer-focused team working with greater harmony Better feedback from customers, and enhanced relations Creates a platform for growth from a stronger customer base The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

More confidence that customers are getting great service A more harmonious team through the identification of internal customers The ability to create customer journeys and plan ahead Reflect on the customer service practices of the organisation

Better at anticipating change within the workplace Become an agent for positive change in the workplace Thinking strategically within the organisation Become a key influencer that can support the development of a change culture

Enable a change programme to be successful and ‘stick’ at work Develop a long-term strategic plan for change Support workers with key skills The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Ability to create an effective development plan Be a better manager by understanding how best to develop teams Reflect on a team’s learning styles, and adapt leadership style to suit them Self analysis and identifying own learning style

Creates a culture of learning and development A more motivated workplace Save time by eradicating unsuccessful and ineffective development plans The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

A more accountable team with greater efficiencies A more efficient and motivated leadership team A common language developed across team leaders that will support reflection and appraisal The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Ability to manage time more effectively by delegating in the right way Identifying the differences in team members' characteristics and managing them accordingly Become more aware of their own leadership style Understanding the positive outcomes of effective delegation

Refreshes their knowledge of leadership and management Increased confidence in management skills and putting them into practice in their own roles Learning how to build a personal plan of action Developing leadership and management skills using their own knowledge, values, and motivations

Effective and confident first-line leaders and managers Proven skills which managers can transfer their new skills to the organisation Provides managers with the tools to develop their own skills and abilities The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

The certificate has a 14-month duration, and you will have 18 months access to the user portal. The diploma has a 26-month duration and includes 30 months access to the user portal. If extended access to the user portal is required, a 6-month extension can be purchased for £100 at a time.

Access to an online user portal of learning materials Individual support via phone, email or Zoom ILM registration and certification fee ILM studying membership during qualifications One remark per assignment FREE Internal Coach Network (ICN) membership for 12 months - a network providing ongoing CPD and supervision specifically designed for internal coaches within organisations 25% discount on EMCC membership on achievement of the qualification

Our ILM Level 7 Certificate or Diploma in Executive and Senior Level Coaching and Mentoring courses will enable your organisation to: Implement coaching in complex working environments or at an executive or senior level in your organisation Ensure your organisation's coaches and mentors are properly equipped with the skills, knowledge and understanding they need Create a coaching and mentoring culture in which senior leaders demonstrate their commitment to supporting their own and others' development and performance improvement Empower the workplace through embedding coaching approaches from the top down

The ILM Level 7 Certificate or Diploma in Executive and Senior Level Coaching and Mentoring will enable you or your employees to: Understand the strategic purposes of coaching and mentoring at an executive or senior level Analyse the knowledge, skills, behaviours, and practices necessary for effective coaching or mentoring at an executive or senior level Plan, deliver and review own effectiveness of coaching or mentoring at an executive or senior level Learn why reflective learning is important for own professional practice Plan own future professional development activities as a coach or mentor operating at an executive or senior level

The role of an external coach is key to improving communications, motivation and performance. We recognise that it can be a challenging role particularly since an external coach is not employed full time by their clients. So by connecting and learning from one another, the work that is delivered for clients can be continually improved.

The Xenonex External Coach Network is here to support anyone that is working as a independent or freelance coach for their clients. If you are starting out on your career as an external coach, or are fully established but still keen to learn and meet like-minded individuals, then come and join us!

Refreshes knowledge of motivational theory A chance to reflect on their own levels of motivation and the impact on the team Become more self-motivated at work themselves, and inspire those around them Develops leadership and management skills using their own knowledge, values, and motivations

Motivational first-line leaders and managers A ‘trickle-down’ effect from newly motivated leaders Proven skills that managers can demonstrate by motivating others within the organisation The ‘leadership showcase’ tool in the workbook facilitates conversations with line managers about progression and development

Implement coaching to improve organisational performance Equip Internal coaches with the skills, knowledge, tools, and techniques they require Develop a coaching culture in the organisation by developing highly effective coaches Use coaching skills to have more engaging conversations in the workplace

Understanding what it takes to be an effective coach and how coaching works Learning a recognised coaching model, and the tools and techniques to support it Putting new skills into practice and carrying out supervised coaching sessions Analysing coaching performance to improve own ability

ILM registration and certification fee ILM certification upon successful completion One remark per assignment ILM studying membership for the duration An ILM digital credential on achievement of the qualification 25% discount on EMCC membership on achievement

Supports the implementation of a coaching culture in the workplace Improves responsibility and accountability across leadership and management Clarity of goals and an increased emphasis on outcome delivery A more engaging and empowering working culture

Learn about their own coaching style and how to improve it Develop the skills and knowledge to use coaching skills on a day-to-day basis Increase team engagement to get better results Improve proficiency in effective goal setting and developing a coaching culture

Introduces a unique corporate culture which improves motivation and leadership development Encourages the leadership team to manage their own learning to maximise their potential Helps create a tangible increase in productivity, efficiency, and retention Improves informal and internal communications

Enables leaders to listen to a different perspective that may challenge traditional thinking Intellectually challenges and stimulations leaders and aids them to re-assess their own opinion Empowers leaders to take reflective space in the middle of a busy work schedule Provides teams with more opportunities to develop, learn and grow